Florida International Terminal (FIT)

SMS & MMS Messaging Privacy Policy

Effective Date: 10/1/2025

1. Introduction

Florida International Terminal (“FIT”, “we”, “us”, “our”) provides text message (SMS) and multimedia message service (MMS) communications to consenting subscribers to keep you informed about operations, alerts, updates, notifications, and at-times promotional or marketing messages (as described below). This SMS & MMS Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you opt-in to receive text or multimedia messages from us via your mobile phone number.

By opting in and providing your mobile phone number, you expressly consent to receive messages from FIT under the terms of this Policy. If you do not agree, please do not opt into the messaging program.

2. What Information We Collect

When you opt-in, we may collect or record:

  • Your mobile phone number (SMS/MMS-enabled)

  • Your name (if provided)

  • The date and time you opted in

  • The method of opt-in (web form, SMS keyword, phone, etc.)

  • Device metadata (carrier, mobile network, timestamp) as required to support message delivery and compliance

  • Message history records (messages sent, delivered, opt-out requests, etc.) for compliance and auditing

3. How We Collect It

We collect your information when you:

  • Submit your mobile number via a web form or mobile web page, and check the box or otherwise affirm consent;

  • Text a keyword to our designated short-code or long code number to subscribe;

  • Provide your mobile number during a sign-up or registration process and affirmatively opt-in to receive SMS/MMS messages;

  • Otherwise explicitly provide your mobile number and consent to FIT sending you messages.

We ensure that consent is “prior express written consent” (or equivalent) when required under the Telephone Consumer Protection Act (TCPA) and all applicable regulations. ActiveProspect+2Bloomreach+2

4. What We Use It For

We may use the collected information to send you:

  • Operational or transactional messages (e.g., shipment notifications, visitor/appointment alerts, system/security updates)

  • Promotional or marketing messages (e.g., company news, offers, events) — only if you have explicitly opted in for such messages

  • Replies to your questions, support responses, or to process opt-out/opt-in requests

  • Compliance and audit records (to maintain proof of consent, handle opt-outs, etc.)

5. Message Frequency, Costs & Hours

  • You acknowledge and agree that message and data rates may apply from your mobile carrier. Standard message charges apply.

  • Typical frequency: you may receive up to [4 messages per transaction] unless you opt for higher-volume programs.

  • We will only send messages during acceptable hours in the recipient’s time zone (generally between 7:00 AM and 6:00 PM local time, unless you have agreed otherwise). Some state laws (including Florida) may impose stricter “quiet hours”.

6. Opt-Out / Withdrawal of Consent

You may opt-out at any time. To stop receiving SMS/MMS messages from FIT, simply reply STOP to any message you receive from us. After we receive your opt-out request:

  • We will send you one final confirmation message acknowledging your opt-out and noting you will no longer receive further messages (unless you re-opt in). BCLP+1

  • Your number will be removed from future marketing message lists (and from all SMS/MMS messages if you opted out of all communications).

  • If you mistakenly reply something else, you may still opt-out by replying any of the following: UNSUBSCRIBE, CANCEL, END, QUIT (or any other “reasonable means” under the TCPA). BCLP+1

  • After opting out, you may still receive transactional or operational messages only if you have given separate consent (and only if such messages are permitted under applicable law).

7. How We Share Your Information

  • We do not sell or rent your mobile phone number or personal information to third parties for marketing purposes, without your explicit consent.

  • We may share your information with service providers, agents or contractors who assist us in operating the SMS/MMS program (e.g., messaging platforms, compliance vendors), provided they are bound by contractual confidentiality obligations.

  • We may also disclose your information when required by law or regulatory obligation (e.g., subpoenas, court orders, law-enforcement requests).

  • For clarity: your mobile number will not be shared with third parties for independently initiated marketing unless you re-opt in for such third-party communications.

8. Data Retention & Security

  • We retain your opt-in/opt-out records, message logs and related metadata for as long as needed to comply with legal/regulatory obligations and to support our messaging program.

  • We implement appropriate administrative, technical and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure or destruction.

  • However, no system or data transmission is entirely risk-free. While we use commercially reasonable measures, we cannot guarantee absolute security.

9. Children’s Privacy

Our SMS/MMS program is not directed to children under the age of 13. We do not knowingly collect mobile numbers from children under age 13. If you are under 13, please do not subscribe. If you believe we inadvertently collected a mobile number of a minor, contact us and we will delete it promptly.

10. Changes to this Policy

We may update this Policy from time to time. We will post the revised version here and update the “Effective Date” accordingly. Your continued participation in the SMS/MMS program after changes are posted constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions or concerns about this Policy or our SMS/MMS practices, you may contact us at:

Florida International Terminal (FIT)

Email: helpdesk@fitpev.com

Phone: [954-761-3880]

Address: 4100 McIntosh Road, Port Everglades Fl 33016

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