A. Quality:

  • Zero damage or other non-conformance to customer property

  • Zero Customer complaint 100% accuracy in all container movements

B. Delivery:

  • More than 35 container moves per gang hour in vessel operations.

  • Less than 45 minute turnaround time for truck deliveries.

C. Financial:

  • Increasing sales.

  • Increasing profits.

D. Health & Safety:

  • Zero accidents and security incidents.

E. Environmental:

  • Zero environmental / pollution incidents.